Support

Last updated: July 4, 2026

Contact

Support for OneTapCut: [email protected].

Useful details

For issues, include app version, build number, device model, iOS version, number and approximate length of clips and the exact step where the issue occurs. Please do not send private videos when a description or screenshot is enough.

Subscriptions

Purchases, cancellations and refunds are handled by Apple. Open the App Store app on iPhone and then Subscriptions to manage a subscription.